Privacy Policy
This Privacy Policy outlines how we collect, use, and protect your personal data when you engage with our business coaching services.
We are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when using our business coaching services.
This policy applies to all clients, prospective clients, and visitors to our website in the United Kingdom. By engaging with our services or using our website, you agree to the terms outlined in this policy.
We adhere to the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, ensuring your data is handled with the utmost care and respect for your rights.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the services you use. This may include your name, email address, phone number, company name, and professional background.
We also collect certain information automatically when you visit our website, such as your IP address, browser type, and operating system, to help us understand how our site is used and to improve your experience.
We use the information we collect to provide, operate, and maintain our business coaching services. This includes scheduling sessions, delivering coaching content, and managing your account.
Your data helps us to improve, personalise, and expand our services. We analyse usage patterns to identify areas where we can enhance our offerings and better meet your coaching needs.
We also use your information to communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as described in this policy.
We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential and comply with GDPR.
This may include sharing information with payment processors, email service providers, and analytics providers, all of whom are carefully vetted to ensure data security.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
These measures include using secure servers, encryption, and access controls to protect against unauthorised access, alteration, disclosure, or destruction of your personal data.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
The retention period for different types of data may vary depending on the nature of the information and the legal obligations we are subject to in the UK.
When we no longer need your personal data, we will securely delete or anonymise it in accordance with our data retention policies and applicable laws.
Under GDPR, you have several rights regarding your personal data. These include the right to access, rectify, or erase your personal data.
You also have the right to restrict or object to certain processing of your data, and the right to data portability. To exercise any of these rights, please contact us using the details provided below.
We will respond to your request within one month, in accordance with UK data protection regulations, and may ask for verification of your identity to ensure the security of your data.
As a UK-based business, we primarily process data within the United Kingdom and the European Economic Area (EEA).
In some instances, your data may be transferred to, and stored at, a destination outside the UK or EEA. This may occur if our service providers operate in such locations.
When such transfers occur, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your data in line with GDPR requirements.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children.
If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us immediately.
If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.
We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
These links are provided for your convenience and information only, and their inclusion does not imply endorsement of the linked website or its content.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
The 'Last Updated' date at the top of this policy will be revised accordingly, ensuring you are always aware of the latest version.
If you have any questions about this Privacy Policy, our data practices, or your rights, please do not hesitate to contact us.
You can reach us through the contact details provided on our website. We are here to assist you with any privacy-related concerns.
We are committed to resolving any complaints about our collection or use of your personal data in a timely and effective manner, in line with UK regulations.